Revenue Operations Lead
Job Description:
We are looking for a strategic and execution-oriented individual to lead our Revenue Operations (RevOps) team. This role involves owning the complete GTM operational engine - spanning systems, processes, reporting, and cross-functional alignment across Marketing, Sales, and Customer Success. You will be responsible for bringing clarity, efficiency, and visibility to our revenue processes.
Key Functional Areas of Responsibility
- Lead the overall RevOps strategy across the funnel—Marketing, Sales, and Customer Success
- Own the GTM systems and tools stack (CRM, automation tools, reporting platforms)
- Drive funnel visibility and reporting—ensure the right KPIs are defined, measured, and acted upon
- Standardize processes across the revenue cycle (lead qualification, pipeline management, renewals, etc.)
- Partner with functional heads to align on metrics, data definitions, and operational workflows
- Oversee the implementation and governance of CRM best practices and data hygiene
- Identify gaps and implement automation or process improvements to scale operations
Professional Competencies
- Strong understanding of B2B SaaS revenue models and funnel dynamics
- Ability to think holistically while also diving deep into operational details
- Excellent problem-solving and analytical capabilities; comfortable working with data
- Strong cross-functional communication and stakeholder management skills
- Self-starter who thrives in a fast-paced and ambiguous environment
- Passion for operational excellence and continuous improvement
Professional Skills & Qualifications
- 4+ years of experience in Revenue Operations, Sales Operations, or Business Operations
- Proven experience leading cross-functional RevOps initiatives end-to-end
- Deep expertise with CRM systems (preferably Hubspot)
- Strong knowledge of lead-to-cash processes and funnel metrics
- Exposure to reporting/BI tools such as Zoho Analytics, Power BI, or Tableau
- Strong command of Excel/Google Sheets
- Demonstrated ability to design and implement scalable processes and systems
- Experience working directly with leadership teams, providing data-driven insights and recommendations
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